THE PROBLEMS OF INEFFECTIVE COMMUNICATION IN AN ORGANIZATION: (A CASE STUDY OF VETCO GRAY NIGERIA LIMITED, PORT-HARCOURT

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ABSTRACT

The research work was based on the problems of ineffective communication in business organization, a case study of Vetco Gray Nigeria Limited, Port-Harcourt. The purpose of the research was to find out the problems caused by ineffective communication and the strategies, which could be used to enhance effective communication in business organization.

In source for data for this study, relevant questionnaires were produce and distributed to both Senior and Junior staff in the organization as well as personal interviews.The results of the data analysis were that: -

(1) Industrial conflict and low productivity in business organization were as a result of ineffective communication.

(2) The strategies the organization adopted to enhance communication were not fully utilized.

(3) The organization adopted autocratic decision – making instead of participative management.

It was therefore recommend that: -

(1) management should focus more on participate management and decision making by asking for their opinions and allowing the members of the staff to make meaning contribution on issue concerning the organization.

(2) Management should address the workers properly and formally on issues and decisions made by the company to reduce the problem of misunderstanding and labour stand off.

(3) Management should from time-to-time organize training workshops, and seminars to help update the workers on information and to skills.

CHAPTER ONE

Title page

Approval page

Dedication

Acknowledgement

Abstract

Table of content

CHAPTER ONE

Introduction

1.1 Background of the Study

1.2 Statement of Problem

1.3 Purpose of Study

1.4 Scope of study

1.5 Significance of Study

1.6 Research Questions

CHAPTER TWO

Literature Review

2.0 Introduction

2.1 Definition of Communication

2.2 Organization Communication

2.3 Communication patterns in Organization

2.4 Types of Organizational Communication

2.5 Purpose of Communication

2.6 Barriers and Remedies of Effective Communication

CHAPTER THREE

Research Design and Methodology

3.1 Introduction

3.2 Development of population of study

3.3 Research Instrument

3.4 Validation of Instrument used

3.5 Method of Data Collection

3.6 Procedure for Data Analysis

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THE PROBLEMS OF INEFFECTIVE COMMUNICATION IN AN ORGANIZATION: (A CASE STUDY OF VETCO GRAY NIGERIA LIMITED, PORT-HARCOURT

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