ABSTRACT
This research work is on “The Effect of Motivational Tools on Employees Morale in an organization (A case study of Kaduna Refinery and Petrochemical Company Limited (KRPC) Kaduna). The introductory part consist of background to the subject matter, statement of general problems, objectives of the study, statement of hypothesis, significance of the study, scope and Limitation of the study and definition of terms. The study also reviewed existing literature by various authors and taking into consideration six motivational theories. In gathering relevant information, this research work consist of the use of questionnaire which was administered to the general staff of KRPOC Kaduna Chi-square was sued to test the hypothesis, the result gotten shows that conclusion and recommendation were also made which highlight the immense important of motivational factors in an organization.
TABLE OF CONTENT
Title Page i
Declaration ii
Approval Page iii
Abstract vi
Table of contents v
CHAPTER ONE
2.1 Background of the study 1
2.2 Statement of the problem 3
2.3 Objectives of the study 5
2.4 Statement of Research hypothesis 6
2.5 Significance of the study 6
2.6 Scope of the study 7
2.7 Limitation of the study 7
2.8 Historical Background of Kaduna Refinery and Petrol-chemical company Kaduna (KRPC) 8
2.9 Definitions of Terms 12
CHAPTER TWO
2.10 Motivation defined 14
2.11 Motivational processes 15
2.12 Theories of motivation 16
2.12.1 Abraham Maslow Hierarch of needs theory 17
2.12.2 Douglas McGregor- Theory X and theory Y. 20
2.12.3 Herzberg’s motivation-Hygiene theory 23
2.12.4 McClelland’s needs theory 25
2.12.5 Expectancy theory 27
2.12.6 Equity theory 31
2.12.7 Reinforcement theory 33
2.12.8 Types of motivation 34
2.13 Types of motivational Techniques 34
2.14 Motivational Techniques 35
2.15 Factors Affecting motivational Techniques 41
2.16 Human resources contribution to motivation Techniques 42
2.17 The importance of motivation 44
CHAPTER THREE
3.1 Researcher Design 45
3.2 Research Population 45
3.3 Sample size sampling Techniques 45
3.4 Method of gathering data 46
3.5 Justification of method used 47
3.6 Methods of data analysis 47
3.7 Justification of the instrument used 48
CHAPTER FOUR
4.1 Data presentation 49
4.2 Data analysis 51
4.3 Discussion of findings 52
4.4 Test of hypothesis 56
CHAPTER FIVE
Summary findings 60
Conclusion 61
Recommendations 62
Bibliography 64
Questionnaire 65