ABSTRACTGenerally, our society today tends to misunderstand who a secretary is and his impact in improving the quality of services rendered by both government parastatals and private sector. As a result secretaries are looked upon and neglected because the society assume that their duties goes beyond typing and writing shorthand. In this project, the researcher aims at finding and investigating their impact in improving the qualities of services rendered by government parastatals and fi...
ABSTRACTThis study investigated the challenges of secretaries in model financial houses.The theoretical frame work for this study was provided by the review of related literature.Research questions were designed and questionnaires prepared to enable the researcher collect enough data as regards the study.Information were sought through secondary sources such as textbooks, journals, lecture notes etc. were used in data collection and the researcher made use of all the secretaries as the popula...
ABSTRACTThis study was carried out to investigate the effects of modern technology on secretarial profession with special emphasis to NEPA Enugu.In order to obtain the required information, questionnaires were administered to secretaries in the organizations. Data collected are presented under discussion and findings in chapter four.From the data collected, collected, the researcher was able to identify the effects of modern technology on secretarial profession. These were treated...
ABSTRACT A lot of employees think that their secretaries are not producing as much as they should. That they are not working up to maximum capacity where as there is room for improvement in their job performance. In order for any organization to achieve its basic objectives, it must lay strong emphasis on the way it observes the environmental factors that affect their organizations as a whole and that of the secretary in particular. Efficient performance is contingent upon the prope...
ABSTRACT This research on the causes and Effects of Deviant Behaviour in higher institutions of learning is designed to look into the main causes and effects of deviancy in out higher institutions. The school is a social organization nad has got it’s established patterns of behaviour expected from al its members. The non-conformity to the norms of behaviour by members of any group or organization is what sociologist called “Deviant Behaviour”. The researcher tried to f...
ABSTRACTThe degree to which computer is used in offices has been of serious concern to secretarial profession. This study investigated the impact of the introduction of the computer on the secretarial profession and how the secretarial react to the introduction of computer. In order to arrive at a conclusive decision on the above objective, the researcher carried out a library research, interviews and questionnaires.The populations of this study consisted of hundred secretaries in some select...
ABSTRACTThis study aimed at comparing secretarial profession of yesterday and today. The problem observed in the study was that there is need to examine the productivity an deficiency of secretaries of yesterday years ad today. The need for this comparison is justified by the fact that the modern business environment is one place that has witnessed various changes especially in terms of technology. This, this study was carried out among secretaries and business executives who have...
ABSTRACTTime management is the allocation of proper and adequate time to a particular task and having them done within the frame. For a proper work to be done, there must be time in it and we know that time is very necessary in our business in particular our life in general. The aim of this research work is therefore aimed at finding those methods secretaries used in solving problems of time management and achieve efficiency in their jobs. Furthermore, the researcher were able to collec...
ABSTRACTThe topic of this research is the contributions of modern office equipment. In the advancement of secretarial profession. The study was restricted to Anammco and Emenite Plc. Emene, near Enugu Urban. To conduct the study, questionnaire structured in two phases was used as the instrument for collecting data.The instrument was validated by the use of pilot test and test –re-test method.Phase a of the questionnaire contain personal data of the respondents while phase B contained the ma...
ABSTRACTThis research work “The effects of poor office environment on the secretary’s job performance” was carried out with the overall aim of fining out the effects of poor office environment on the secretary’s job performance. Institute of Management and Technology was used as a case study. The data for this study was collected through the use of questionnaire and observation methods. The administered questionnaire were analyzed in tabular forms using simple percentages....
ABSTRACTThe desire to write on this particular topic “The Roles of Secretary As a Public Relations Officer” grew out of the present significant roles secretaries play in business organizations in their day to day activities. Secretaries therefore, as the stronghold or life write of organizations should be well trained in public Administrations. This project report will be useful and helpful to students studying Public Administration and secretarial studies in the universities and polytech...
ABSTRACTThis research work “The Impact of Internet on secretarial profession” was carried out with the overall aim of finding out the impact of internet on job performance of a secretary. Some banks in Enugu metropolis was use for the study. the data collected, through the use of questionnaires, interview and observation were analyzed in tabular forms using sample percentages. The major findings in this research work are, that banks in Enugu metropolis should work up to this super h...
ABSTRACT The purpose of this work was to find out the effects of stress on the secretary’s job performance. A questionnaire was drawn up with which data were collected. This was supplemented by observations. The respondents were in selected organizations in Enugu Urban. In all 61 questionnaires were distributed for the study. From the data collected and analyzed, it was discovered that secretaries face a lot of stressing situations in the course of doing their jobs but that some were ...
ABSTRACT The purpose for this work is to identify the effects of the provision of educational facilities to the performance of secretarial students of the Institute of Management and Technology Enugu. The main problem being whether the Academic performance of secretarial studies are being affected by educational facilities. The population used for the research work consist of secretarial student lecturers, non academic staff and some management staff of the Institute of Management and Technol...
ABSTRACTThe aim of this study is to find out the impact of the internet on secretarial profession. This research covers the selected business organizations in Enugu metropolis.In this research, the related literature were reviewed.The population used for this study were ninety secretaries which were picked from selected seven business organization in Enugu metropolis.The instrument used for this study were ninety questionnaires which were administered to secretaries in few organizations...