ABSTRACTThis research work revealed the effect of quality service delivery on customers’ patronage in First Bank Plc, Kaduna. The bank has failed to take note of the importance of customers satisfaction and cost of banking service is high in the sense that there is high interest rate on loan and time spend in transacting business in the bank is longed. The main objective of the study is to find out the types of service offered by first bank to their customer and evaluating if the service gu...
INTRODUCTIONThe ultimate aim of any manufacturing organization is the production of quality good and service and the satisfaction of it consumer and the maximization profit. The textile industries for example are concerned with the manufacturing of various fabric being used by almost every member of the society. Despite the fact that textile production, is being used by a wide range of the member of the society. Therefore is need for individual textiles industry to mark...
ABSTRACTThe rationale behind this project is to know the effect of pricing policy on sales in the beverage industry’ with reference to Coca-Cola Bottling Company Nigeria. The researcher during the course of investigation has received a lot of related literature so as to acquire more knowledge in order to be in a better position to advice firms. The research population composed of 500 people which out of the entire population the researcher made use of 50 sample size to be a representative o...
ABSTRACTWhile examining in detail, “The Effect of Packaging on Sales of Goods”. The extended essay style was used and the need for manufacturers to improve the package of their product, so as to aid the differentiation of their product from that of their competitors was emphasized. The reasons for packaging/package with an overview of the element of packaging were looked into to identify the ways firms should embark on decision making of package and to make suggestions and recommendations...
ABSTRACTThis research work is on “The Effect of Motivational Tools on Employees Morale in an organization (A case study of Kaduna Refinery and Petrochemical Company Limited (KRPC) Kaduna). The introductory part consist of background to the subject matter, statement of general problems, objectives of the study, statement of hypothesis, significance of the study, scope and Limitation of the study and definition of terms. The study also reviewed existing literature by various authors and takin...
ABSTRACTThe research project attempt to examine the effect of motivation on employees’ performance in global polythene industry Kaduna. The objectives of the study amongst others are to determine the relationship between motivation and performance and to assess the adequacy of employees reward in global polythene industry. The researcher adopted questionnaire and interview in the collection of primary data and documentary evidences such as literature review for secondary data. It was found ...
ABSTRACTThis extended Essay provide an assessment of the effect of motivation incentive on bank employee, banking industry with united banks for African(UBA) Kaduna Branch along Yakubu Gowon way Kaduna in focus. An in-depth and critical review of literature that have significant relationship and relevance to the subject matter that are examined. The statistical methods employed in the test of hypothesis were chi-square test and analysis of variance (ANOVA). It was discovered that motivat...
ABSTRACTThe aims and objectives of this work is to examine “The Effect of Materials Management Techniques on Production Planning Process with reference to United Nigeria Textile Plc (UNT Plc), Kaduna... Materials management is open to so many problems in industrial sector in Nigeria, especially when theory and practice are compared. Among the problems facing materials management in Nigeria, which is also peculiar to the company which the project is based on are: Multiplication of materials ...
ABSTRACTThe Effect of Training and Development on Organizational Goal Attainment is a concept that looks into the Organization with the view to ascertain the essence of training programmes. Does it really add value to the Organization? What are the benefits derived by the employee? These and many more are the facts the research wants to find out. In view of the above, the research gathered that Training and Development contributes immensely to the growth and development of the Organization. A...
ABSTRACTThe effect of training and development on organizational attainment is a concept that looks into the organisation with the view to ascertain the essence of training programmes. Does it really make sense to the organisstion what are the benefits derive by the employee those are the facts the research wants find out in view of the above, the research gathered the training and development contribute immensely to the growth and development of the organisation. Also that training is the li...
INTRODUCTIONHuman Resource Development (HRM) as a theory is a framework for the expansion of human capital within an organization through the development of both the organization and the individual to achieve performance improvement. Many employees have failed in organizations because their need for training and development was not identified and provided as an indispensable part of management function. Human Resource Development deal with the activities undertaken to expose an employee to pe...
ABSTRACTCommunication is an integral part of any organization be it business, social or political, many people can do business with one another because they understand themselves. No any production or organizational goals can be achieved successfully without effective communication. Communication helps to get necessary information for a successful execution of duties. This project work will therefore try to establish how minute writing have complementary role to play in the ...
ABSTRACTThe banking industry has witnessed landmark improvements in series delivery and the practice of banking due to globalization of banking operation. Globalization is referred to as the inter-play, cooperation and integration of various financial systems of the world via international trade, investment and distribution of vital information aimed towards the creation harmony in the world market, production process and general economy development. Globalization has a lot of impac...
INTRODUCTIONIt sounds rather ironic that at a time when the opposition and controversy to the activities of the principal players on the global stage are growing increasingly harsh and more loud, we have chosen as our theme for this research “THE EFFECT OF GLOBALIZATION OF INFORMATION TECHNOLOGY ON OFFICE SERVICES”. Globalization appears to be the most noticeable. Tough described by many as an elusive trend, globalization is a multi-dimensional, highly complex process with tending fo...
ABSTRACTThe issue of gender inequality is one which has been publicly reverberating through society for decades. The problem of inequality in employment being one of the most pressing issues today in order to examine this situation, one must try to get to the root of the problem and must understand the sociological factors that cause women to have much more difficult time getting the same benefits wages and job opportunities or their male counterparts therefore, this research work will examin...