INTRODUCTIONNowadays purchasing trends are changing from small retail stores to mega store and departmental stores, the buyers are moving to mega stores and undergodifferent experience and stop depending on old traditional small retail stores.While on the one other hand these mega stores adopt various strategies to offerdifferent experience to the customers with variety of ranges in brands, size and quantity under one roof. Success atone stage does not ensure continued success, as custo...
