THE IMPACT OF INFORMATION TECHNOLOGY ON BUSINESS ADMINISTRATION AND MANAGEMENT (A CASE STUDY OF NITEL, ENUGU)

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ABSTRACT

The main purpose of this research work is to determine the impact of information Technology on NITEL, Enugu. In order to achieve this purpose or objective very successfully the researcher has taken into consideration: the meaning or concept of information Technology, the negative and positive effects of information Technology, the characteristics or attitudes of Information Technology, the personnel / staff, etc.

Having observe the above, the researcher equally delved into the problems associated with information Technology. Consequently, the conclusions reached was that certain factors such as staff redundancy, fraud, high maintenance or repair cost are some of the problems associated with Information Technology at NITEL.

The researcher made some useful recommendations that would aid the effective management and applied Information Technology.

TABLE OF CONTENTS

COVER PAGE

APPROVAL /CERTIFICATION PAGE

DEDICATION

ACKNOWLEDGEMENT

ABSTRACT

TABLE OF CONTENTS -

CHAPTER ONE

1.0 Introduction

1.1 Background Of The Study

1.2 Statement Of The Problem

1.3 Purpose Of The Study

1.4 Scope Of The Study

1.5 Research Questions

1.6 Research Hypothesis

1.7 Significance Of The Study

1.8 Definition Of Terms

References

CHAPTER TWO

2.0 Review Of Related Literature

2.1 The Concept Of It And Business Administration On Business Administration And Management

2.2 Positive Effects Of Information Technology On Business Management.

2.3 Negative Effects Of Information Technology At Nitel

2.4 Various Products Information Technology Used In Business Administration And Management.

2.5 Consideration Made By NITEL In Choosing Information Technology Equipment

2.6 Personal Characteristics/Attributes That Are Appropriate For Information Services Personnel at NITEL

2.7 Reference Materials And Correction Symbols

References

CHAPTER THREE

3.0 Research Design And Methodology

3.1 Research Design

3.2 Areas Of The Study

3.3 Population Of The Study

3.4 Sample And Sampling Procedure Technique

3.5 Instrument For Data Collection

3.6 Validation Of The Instrument

3.7 Reliability Of The Instrument

3.8 Method Of Data Collection

3.9 Method Of Data Analysis

References

CHAPTER FOUR

4.0 Data Presentation And Analysis

4.1 Presentation And Analysis Of Data

4.2 Testing Of Hypothesis

4.3 Summary Of Results

References

CHAPTER FIVE

5.0 Discussion Of Recommendation And Conclusions

5.1 Discussion Of Result / Findings

5.2 Conclusions -

5.3 Implications Of The Findings

5.4 Recommendations

5.5 Suggestion For Further Research

BIBLIOGRAPHY

APPENDIX A

APPENDIX B

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THE IMPACT OF INFORMATION TECHNOLOGY ON BUSINESS ADMINISTRATION AND MANAGEMENT (A CASE STUDY OF NITEL, ENUGU)

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