THE CONTRIBUTIONS OF INFORMATION TECHNOLOGY IN THE OPERATIONS OF BANKS IN NIGERIA

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INTRODUCTION

Information technology has already become the nervous system of banks the world wide. Banks all over the world realized that only those that overhaul the whole of their payment and services delivery systems and operations are likely to survive and prosper in this global world of technology. This is due to the pressure of globalization, consideration, deregulation and rapidly changing technology. In order to properly place themselves in favourably positions to be reckoned with in the new country, banks are making use of information technology (IT).

They realized that the banking industry requires more of electronic manipulation and shuffling of bits based money and other banking transaction instead of paper. In order words, paper-based transactions. Whether a bank would be successful or not, depends on the total to which it is investing in IT and using IT in an innovative manner. The reason for this is the fact that in the future, banking transactions would be conducted in a cyber space.

CHAPTER ONE

1.0 INTRODUCTION

1.1 BACKGROUND TO THE STUDY

1.2 STATEMENT OF THE PROBLEM

1.3 OBJECTIVE OF THE STUDY

1.4 THE SCOPE OF THE STUDY

1.5 SIGNIFICANCE OF THE STUDY

1.6 STATEMENT OF HYPOTHESIS

1.7 PLAN OF THE STUDY

1.8 DEFINITIONS OF TERMS

CHAPTER TWO

LITERATURE REVIEW

2.0 INTRODUCTION

2.1 GROWTH AND DEVELOPMENT OF BANKING INDUSTRY IN NIGERIA

2.2 INFORMATION TECHNOLOGY IN BANKING

2.3 EVOLUTION OF INFORMATION TECHNOLOGY IN BANKING

2.4 PROBLEMS OF INFORMATION TECHNOLOGY IN NIGERIA BANKS

2.5 INFORMATION TECHNOLOGY AS A TOOL FOR ENHANCING THE PERFORMANCE OF BANK OPERATIONS:

2.6 RISK MANAGEMENT

2.7 CREDIT RISK DISBURSEMENTS

2.8 LIMIT MONITORING

2.9 CORPORATE PLANNING

2.10 EFFECTIVE PRESENTATION

2.11 SERVICE QUALITY

2.12 RESOURCE ALLOCATION

2..13 AUDITING AND CONTROLS

2.14. SUMMARY OF THE CHAPTER

CHAPTER THREE

3.1 RESEARCH METHODOLOGY

3.2 RESEARCH METHODS

3.3 SOURCES OF DATA

3.4 METHODS OF DATA COLLECTION

3.5 TECHNIQUES OF DATA ANALYSIS

3.6 JUSTIFICATION OF METHOD USED

3.7 SUMMARY OF THE CHAPTER

CHAPTER FOUR

DATA PRESENTATION, ANALYSIS AND INTERPRETATION

4.1 INTRODUCTION

4.2 HISTORICAL BACKGROUND OF FBN PLC

4.3 INFORMATION TECHNOLOGY IN FBN PLC

4.4 DATA ANALYSIS

4.5 HYPOTHESIS TESTING

4.6 RESEARCH FINDINGS

CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMENDATION

5.0 SUMMARY

5.2 CONCLUSION

5.3 RECOMMENDATION

5.4 LIMITATION OF THE STUDY

5.5 AREAS FOR FURTHER STUDY

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THE CONTRIBUTIONS OF INFORMATION TECHNOLOGY IN THE OPERATIONS OF BANKS IN NIGERIA

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