STAFF TRAINING AND DEVELOPMENT AS A TOOL FOR EMPLOYEE PERFORMANCE IN AN ORGANIZATION

Overview
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INTRODUCTION

Training refers to the teaching or learning activity carried on for the primary purpose of helping members of an organization acquired and apply the knowledge, ability, skill and attitude needed by the organization.

Training and Development of an employee cannot be overlooked especially in the bank sector as it forms the umbilical cord of proficiency and greater efficiency which remain the trademark of any organization. Broadly speaking, training is the act of increasing knowledge and skill of an employee in doing a particular job.

According to M.C. Far Land (2006) training is the term used to describe the process through which organization build the skill and abilities of non-managerial employee. Development on the other hand includes the process by which manager and executives acquire not only the skill but competence in their present job but also capacity for future managerial task increasing scope.

TABLE OF CONTENTS

Title page - i

Declaration ii

Approval page iii

Table of Contents - - - iv

CHAPTER ONE:

INTRODUCTION

1.1 Background of the Study - 1

1.2 Statement of the Problem - 2

1.3 Objective of the Study - - 3

1.4 Statement of Hypothesis - 3

1.5 Significance of the Study - 3

1.6 Scope of the Study - - 4

1.7 Limitation of the Study - 4

1.8 Historical Background of Union Bank of Nigeria Plc 4

1.9 Definition of Terms - - 8

CHAPTER TWO:

LITERATURE REVIEW

2.1 Concept of Training - - 9

2.2 Development - - - 11

2.3 Need for Training and Development of Staff - - 12

2.4 Types of Training - - 13

2.5 Purpose of Training and Development - - 15

2.6 Training Process - - 16

2.7 Training Methods and Techniques - - - 18

2.8 Development Process - - 20

2.9 Development Techniques - 22

2.9.1 Problems of Staff Training and Development of Union Bank Plc 23

2.9.2 Need for Evaluation of Training and Development Programmes 24

2.9.3 Stages of Evaluating Training and Development - 26

CHAPTER THREE: RESEARCH METHODOLOGY

3.1 Research Design - - 27

3.2 Research Population - - 27

3.3 Sample Size and Sampling Technique - - - 28

3.5 Justification of Method Used 29

3.6 Method of Data - - - 30

3.7 Justification of Instrument - 31

References 32

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STAFF TRAINING AND DEVELOPMENT AS A TOOL FOR EMPLOYEE PERFORMANCE IN AN ORGANIZATION

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