COMMUNICATION GAP, ITS EFFECT ON ORGANIZATIONAL PERFORMANCE (A CASE STUDY OF INSTITUTE OF MANAGEMENT AND TECHNOLOGY, (I.M.T), ENUGU

ABSTRACT

Communication subsist and impacts upon everything, that is an event or occurrence worth noting. It is this pervasiveness of communication that has, with the development of man, animal and the elements, developed it into a major area of study as well as formidable social force. It is of pedestrian essence, an everyday thing (perhaps even an every moment thing) because it pervades our very existence, our very routine of living.

The researcher’s interest in this topic emanated from the above promise also as a student of communication would like to find out the effect of communication gap on organizational performance.

Questionnaires, personal interviews, personal observation, journals, textbooks, official records, etc, were used to gather primary and secondary data which were used to analyse using statistical techniques as percentage, ratios, means table and charts.

The population interest included, both senior and junior staff of I.M.T. students were also taken into consideration. This enabled the researcher arrive at a dependable result.

Random sample method was adopted to elicit the response. The method adopted in information dissemination, the effect of communication gap whether their plan to improve on their communication system? The importance of communication and if the management takes suggestion from other individual staff as it relates to organizational policies in the Institution were all examined and discussed.

However, the result of the survey revealed that the Institution agrees that communication is imperative in the successful operation of management. The outcome of this research work will go a long way to portray the effect of communication gap in organizational performance.

In the light of this, some strong recommendations were made for those who care to know.

TABLE OF CONTENTS

CHAPTERS PAGES

TITLE PAGE

APPROVAL PAGE

DEDICATION

ACKNOWLEDGEMENT

ABSTRACT

TABLE OF CONTENTS

CHAPTER ONE

1.0 INTRODUCTION

1.1 HISTORICAL BACKGROUND OF INSTITUTE OF MANAGEMENT AND TECHNOLOGY

1.2 STATEMENT OF PROBLEM

1.3 OBJECTIVES OF THE STUDY

1.4 SIGNIFICANCE OF THIS STUDY

1.5 RESEARCH QUESTION

1.6 RESEARCH HYPOTHESIS

1.7 CONCEPTUAL AND OPERATIONAL DEFINITION OF TERMS

1.8 LIMITATION OF THE STUDY

CHAPTER TWO

2.1 REVIEW OF RELATED LITERATURES

2.2 PURPOSES OF COMMUNICATION

2.3 THE COMMUNICATION PROCESS

2.4 COMMUNICATION BARRIERS

2.5 DIRECTION OF COMMUNICATION

2.6 THE SUMMARY OF LITERATURE

CHAPTER THREE

3.1 RESEARCH METHOD

3.2 RESEARCH DESIGN

3.3 RESEARCH SAMPLE SIZE

3.4 SAMPLING TECHNIQUE

3.5 METHOD OF DATA COLLECTION

3.6 QUESTIONNAIRES

3.7 INTERVIEW

3.8 PERSONAL OBSERVATION

3.9 SECONDARY DATA INFORMATION

3.10 TECHNIQUES OF DATA ANALYSIS

CHAPTER FOUR

4.1 ANALYSIS AND INTERPRETATION OF DATA

CHAPTER FIVE

5.1 SUMMARY OF FINDINGS, RECOMMENDATION, CONCLUSION AND SUGGESTION ON FUTURE STUDY

5.2 RECOMMENDATION FOR FUTURE STUDIES

5.3 CONCLUSION

5.4 RECOMMENDATIONS

REFERENCES

BIBLIOGRAPHY

APPENDICES

QUESTIONNAIRES

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APA

T0gOSTL5c0005cdc49c47.77861884, Q. (2018). COMMUNICATION GAP, ITS EFFECT ON ORGANIZATIONAL PERFORMANCE (A CASE STUDY OF INSTITUTE OF MANAGEMENT AND TECHNOLOGY, (I.M.T), ENUGU. Afribary. Retrieved from https://beta.afribary.com/works/communication-gap-its-effect-on-organizational-performance-a-case-study-of-institute-of-management-and-technology-i-m-t-enugu-7210

MLA 8th

T0gOSTL5c0005cdc49c47.77861884, QQXlA1z5c0005cdbe9d75.44641593 "COMMUNICATION GAP, ITS EFFECT ON ORGANIZATIONAL PERFORMANCE (A CASE STUDY OF INSTITUTE OF MANAGEMENT AND TECHNOLOGY, (I.M.T), ENUGU" Afribary. Afribary, 29 Jan. 2018, https://beta.afribary.com/works/communication-gap-its-effect-on-organizational-performance-a-case-study-of-institute-of-management-and-technology-i-m-t-enugu-7210. Accessed 28 Apr. 2025.

MLA7

T0gOSTL5c0005cdc49c47.77861884, QQXlA1z5c0005cdbe9d75.44641593 . "COMMUNICATION GAP, ITS EFFECT ON ORGANIZATIONAL PERFORMANCE (A CASE STUDY OF INSTITUTE OF MANAGEMENT AND TECHNOLOGY, (I.M.T), ENUGU". Afribary, Afribary, 29 Jan. 2018. Web. 28 Apr. 2025. < https://beta.afribary.com/works/communication-gap-its-effect-on-organizational-performance-a-case-study-of-institute-of-management-and-technology-i-m-t-enugu-7210 >.

Chicago

T0gOSTL5c0005cdc49c47.77861884, QQXlA1z5c0005cdbe9d75.44641593 . "COMMUNICATION GAP, ITS EFFECT ON ORGANIZATIONAL PERFORMANCE (A CASE STUDY OF INSTITUTE OF MANAGEMENT AND TECHNOLOGY, (I.M.T), ENUGU" Afribary (2018). Accessed April 28, 2025. https://beta.afribary.com/works/communication-gap-its-effect-on-organizational-performance-a-case-study-of-institute-of-management-and-technology-i-m-t-enugu-7210

COMMUNICATION GAP, ITS EFFECT ON ORGANIZATIONAL PERFORMANCE (A CASE STUDY OF INSTITUTE OF MANAGEMENT AND TECHNOLOGY, (I.M.T), ENUGU

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