AN EVALUATION OF BANKER AND CUSTOMER RELATIONSHIP IN NIGERIA COMMERCIAL BANKS

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ABSTRACT

A banker is a person carrying on the business of receving monies and collecting drafts from customers subject to the obligation of honoring cheques drawn upon them from time to time by their current account.

Banking is the business of receiving monies form outside sources as deposit irrespective of the payment of interest, and the granting of money loans and acceptance of credit or the purchase of bills and cheques or the obligation to acquire claims in respect of loans prior to their maturity or the assumption of guarantee and other warranties for others, or the affecting of transfer and clearing, and other transaction.

A customer is a persons, society, firm or company may be termed a customer when he makes an offer to become a customer which the bank duly accepts

The banker / customer relationship is purely contractual and may give rise to the debtor and creditor relationship. The bank being the debtor and the customer the creditor or the reverse may be the case where the customer given an overdraft or loan facility by the bank.

TABLE OF CONTENT

Title page

Approval page

Declaration

Dedication

Acknowledgement

Abstract

Table of content

CHAPTER ONE

Introduction

1.1 Statement of problems

1.2 Rationale of the study

1.3 Significance of the study

1.4 The background of the study

1.5 Definition of the terms

CHAPTER TWO

Literature review

2.1 The banking business

2.2 Who is a banker

2.3 Who is a customer

2.4 Banker and customer relationship

2.5 Rules governing a banker and customer relationship

2.6 Responsibility and duties of a banker and customer

2.7 Customers duties / responsibility

2.8 Right of banker / customer

CHAPTER THREE

Research methodology

3.1 Area of study (hypothesis)

3.2 Method of data collection

3.3 Sources of data

3.4 Location of data

3.5 Limitation of the study

CHAPTER FOUR

Data presentation, analysis and discussion of result

4.1 Presentation of data

4.2 Analysis of data

4.3 Discussion of result

CHAPTER FIVE

Summary, conclusion and recommendation

5.1 The summary

5.2 The conclusion

5.3 Recommendation

Bibliography

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AN EVALUATION OF BANKER AND CUSTOMER RELATIONSHIP IN NIGERIA COMMERCIAL BANKS

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